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  Public Ticket #3095597
YOUTUBE VIDEO DO NOT PLAY TO SMARTPHONES
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Comments

  •  4
    mlagonissi started the conversation
    August 2, 2022 at 4:01am

    VERY URGENT

    YOYTUBE VIDEOS DO NOT PLAY IN SMARTPHONES

    In many cases youtube video do not play in smartphones *not oly to my phone).

    The same video play without problem when they play on a desktop

    Please advise. You can see an example to this aricle where a video should play  https://paraktios.gr/2022/08/01/196552/

  •   PenciDesign replied privately
  •   mlagonissi replied privately
  •  2,489
    PenciDesign replied
    August 2, 2022 at 6:25am

    Hi,

    I've fixed this issue by clearing all the Critical CSS & site cache.

    Please check again.

    Regards,
    PenciDesign.


  •   mlagonissi replied privately
  •  2,489
    PenciDesign replied
    August 2, 2022 at 8:09am

    Hi,

    Yes. You should click this button after updating the theme/plugins to the latest version.

    Regards,
    PenciDesign.