Comments Ernestas started the conversationAugust 5, 2022 at 4:08amHey! I have problem with license. "This license key has been registered for the domain: https://hirenest.com/blog please buy a new license."Now domain has changed to blog.hirenest.com. Can you please remove license from https://hirenest.com/blog? SO I can add it to new domain.Thanks! 2,488PenciDesign repliedAugust 5, 2022 at 4:23amHi,I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.Regards,PenciDesign.ivebeentravelling repliedSeptember 12, 2022 at 3:55amI have this same issue but I do not see a theme license option in Wordpress. My old domain is www.ivebeentravelling.live and my new domain is www.ivebeentravelling.com 2,488PenciDesign repliedSeptember 12, 2022 at 4:16amHi @ivebeentravelling,Please create a new ticket with your license information, I'll check and help you activate it.Regards,PenciDesign.ivebeentravelling repliedSeptember 12, 2022 at 10:15amit would not allow me to create a ticket as my 6 months are up? 2,488PenciDesign repliedSeptember 12, 2022 at 10:31amHi @ivebeentravelling,You can't create a new ticket because the support time is expire. Please consider renewing the item support by following the document here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportRegards,PenciDesign.ivebeentravelling repliedSeptember 12, 2022 at 10:39amI don’t feel like I should have to pay for support just because I changed domain and the license doesn’t support my new domain 2,488PenciDesign repliedSeptember 12, 2022 at 10:41amHi @ivebeentravelling,Please send me your license key to [email protected]. I'll check & try to help you.Regards,PenciDesign.ivebeentravelling repliedSeptember 12, 2022 at 10:45amThank you, i have sent this by email Sign in to reply ...
Hey! I have problem with license. "This license key has been registered for the domain: https://hirenest.com/blog please buy a new license."
Now domain has changed to blog.hirenest.com. Can you please remove license from https://hirenest.com/blog? SO I can add it to new domain.
Thanks!
Hi,
I've revoked this license, please register it on the new domain.
In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,
PenciDesign.
I have this same issue but I do not see a theme license option in Wordpress. My old domain is www.ivebeentravelling.live and my new domain is www.ivebeentravelling.com
Hi @ivebeentravelling,
Please create a new ticket with your license information, I'll check and help you activate it.
Regards,
PenciDesign.
it would not allow me to create a ticket as my 6 months are up?
Hi @ivebeentravelling,
You can't create a new ticket because the support time is expire. Please consider renewing the item support by following the document here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Regards,
PenciDesign.
I don’t feel like I should have to pay for support just because I changed domain and the license doesn’t support my new domain
Hi @ivebeentravelling,
Please send me your license key to [email protected]. I'll check & try to help you.
Regards,
PenciDesign.
Thank you, i have sent this by email