I've uplaoded the Soledad theme and have finished most of the customizations. From the Wordpress dashboard, my site looks normal. However, when I open a new browser (not from the admin panel) and type in my website, the site is completely broken. No features from the Soledad theme are appearing - help?! (screenshot attached of what homepage looks like on a new browser) What do I do to fix this?
I've checked your site, the problem is you can't use/activate both plugins 10Web Booster & Penci Shortcodes & Performance at the same time because some functions conflict.
I've turned off the 10Web Booster and enabled the Penci Shortcodes & Performance plugin, and your site working properly.
Thanks for checking that. 10Web is a service I use to speed up my website — site speed drops dramatically without it. What are the benefits of the Penci Shortcodes & Performance plugin? Would it be crucial if I deactivated that plugin?
The Penci Shortcodes & Performance plugin has some similar features to the 10Web plugin, we've developed it for the Soledad WordPress theme so it will be better than other performance plugins.
I've uplaoded the Soledad theme and have finished most of the customizations. From the Wordpress dashboard, my site looks normal. However, when I open a new browser (not from the admin panel) and type in my website, the site is completely broken. No features from the Soledad theme are appearing - help?! (screenshot attached of what homepage looks like on a new browser)
What do I do to fix this?
Hi,
The problem is that you've to install & activate multiple optimized plugins, so your site now conflict & can't display properly.
Please disable all plugins (excluding the plugin that comes with Soledad), then re-activate them one by one to check which plugin causes this issue.
Regards,
PenciDesign.
Hi there, turns out the plugin that was causing the issue was Penci Shortcodes & Performance. However, this is a required plugin. What should I do?
Hi,
I've checked your site, the problem is you can't use/activate both plugins 10Web Booster & Penci Shortcodes & Performance at the same time because some functions conflict.
I've turned off the 10Web Booster and enabled the Penci Shortcodes & Performance plugin, and your site working properly.
Please check.
Regards,
PenciDesign.
Thanks for checking that. 10Web is a service I use to speed up my website — site speed drops dramatically without it. What are the benefits of the Penci Shortcodes & Performance plugin? Would it be crucial if I deactivated that plugin?
Hi,
The Penci Shortcodes & Performance plugin has some similar features to the 10Web plugin, we've developed it for the Soledad WordPress theme so it will be better than other performance plugins.
You can read the document detail here: https://soledad.pencidesign.net/soledad-document/#speed-optimization
Regards,
PenciDesign.