Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3125707
the mobile version does not work well
Closed

Comments

  • iviaggidimichele started the conversation

    This morning I noticed that the slides on the hom page do not work, moreover the menu and the viewing of the photo galleries do not always work from the mobile. There seems to be something blocking.

    I have tried to clear the cache several times but the same problem occurs on my friends' smartphones.


    Thanks

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please disable the SiteGround JS Optimizer feature, clear all the site cache then check again.

    Regards,
    PenciDesign.


  • iviaggidimichele replied

    Disabling the siteground plugin actually slides work. But the site loads poorly and slower overall. There is some conflict with the newsletter mailpoet widget. If I disable it, the page loads regularly.

  •  2,610
    PenciDesign replied

    Hi,

    Soledad already included the PageSpeed Optimization feature, please follow the document here to understand how to config it: https://soledad.pencidesign.net/soledad-document/#speed-optimization

    Regards,
    PenciDesign.