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  Public Ticket #3130340
Problème de fonctionnement du thème
Closed

Comments

  • mavenier1 started the conversation

    Bonjour,

    Suite à l'installation du thème Soledad il est impossible de mettre à jours les articles du blog. Le message d'erreur est le suivant : La mise à jour à échouée. Il est donc impossible d'ajouter des images "Mise en avant" pour les articles existants.
    Pourriez-vous intervenir afin de déterminer le problème ?
    Merci.
    Avenier Michel

  •  2,488
    PenciDesign replied

    Hi,

    Please write your content in English & send me a screenshot of this problem.

    Regards,
    PenciDesign.


  • mavenier1 replied

    Hello,

    After installing the Soledad theme it is impossible to update the blog posts. The error message is as follows: The update failed. It is therefore impossible to add "Highlight" images to existing posts.
    Could you please intervene to determine the problem?
    Thank you.
    Avenier Michel

  •  2,699
    PenciDesign replied

    Hi,

    Please try to deactivate all plugins ( except plugins that come from the theme ) and try it again. If it works, let's enable each plugin to check what plugin caused this issue.  


    Best Regards,

    PenciDesign

  • mavenier1 replied

    I have just tried adding an article and the problem is the same update article, so this also concerns adding articles, not just updating!

    Attached files:  dk2J0n7vsj3RL5Al.png
      pFNYKjRtrOj06M8Z.png

  •  2,699
    PenciDesign replied

    Hi,

    Have you tried as I said in my previous comment?

    "Please try to deactivate all plugins ( except plugins that come from the theme ) and try it again. If it works, let's enable each plugin to check what plugin caused this issue. "

    Best Regards,

    PenciDesign