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  Public Ticket #3132027
My license was revoked
Closed

Comments

  • Hussein Abdi Hussein started the conversation

    soledad theme is suddenly asking me to verify my purchase again. I input the purchase code but it says the code has been used before. I only used it on the same domain that its says I need to activate it for!

  •  2,610
    PenciDesign replied

    Hi,

    I've revoked this license, please register it again.

    Regards,
    PenciDesign.


  • husseina37 replied

    Hello,

    how would I register it again?

    Thanks

  •  2,610
    PenciDesign replied

    Hi,

    Please go to your dashboard > Soledad > Activate Theme: enter license code here.

    Regards,
    PenciDesign.


  • surfinternet replied

    I have the same problem with my website

    I have enter again the license but it says : This license key has been registered for the domain: https://domain.tld please buy a new license.
    I am trying to enter it with the URL : https://domain.tld/wp-admin/admin.php?page=soledad_active_theme

    This is exactly the same domain url has registered... My support is expired, that's why I write here.

  •  2,610
    PenciDesign replied

    Hi @surfinternet,

    Please send your license code to [email protected]. I'll check & help you.

    Regards,
    PenciDesign.