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  Public Ticket #3139838
elementor error
Closed

Comments

  • riki17 started the conversation
    October 6, 2022 at 9:45am

    Hello, 

    after Elementor update I receive some logs error (attached).Even if I try to reinstall elementor, or installing previuos version, I receive the same log errors...

    Pls help!

    Attached files:  errore elementor.jpg

  •  2,487
    PenciDesign replied
    October 6, 2022 at 10:21am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you.

    Regards,
    PenciDesign.



  •   riki17 replied privately
  •  2,487
    PenciDesign replied
    October 6, 2022 at 2:17pm

    Hi,

    The problem is that you've used the outdated version of Soledad, so some theme elements can't work properly.

    Please follow the document on the link below to upgrade your site to the latest version.

    How to Update A Premium WordPress Theme to Latest Version?

    Regards,
    PenciDesign.