Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3143207
Child theme
Closed

Comments

  •  3
    laugher started the conversation
    October 10, 2022 at 2:29pm

    Had installed original theme and all was perfect. Then I've installed Child theme. But seems there's some detail to correct to have same values. 

    Perhaps another plugin rather than Penci Shortcode & performance?

    Ty a lot.

    3624663498.png


  •  2,487
    PenciDesign replied
    October 10, 2022 at 2:32pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you.

    Regards,
    PenciDesign.



  •   laugher replied privately
  •  2,487
    PenciDesign replied
    October 10, 2022 at 3:23pm

    Hi,

    I've cleared all the Critical CSS cache, and site cache, here is the last result of your site:

    knuGqZq.png

    Please check.

    Regards,
    PenciDesign.


  •  3
    laugher replied
    October 10, 2022 at 3:36pm

    I've different result. Pls be sure to use CHILD theme and not original.

    I've changed theme in Soledad child now. Check now that values.


    https://www.ricetteromane.it/pasta/pasta-alla-carbonara-romana-per-vocazione/

    It give to me this result. 


    8326511323.png


  •  2,487
    PenciDesign replied
    October 10, 2022 at 4:25pm

    Hi,

    After switching to the child theme, you should re-config all the optimization at the Appearance > Customize > Speed Optimization, clear all the cache, and then check again.

    Regards,
    PenciDesign.


  •  3
    laugher replied
    October 10, 2022 at 6:00pm

    Seems going well now.

    Ty.

  •  3
    laugher replied
    October 10, 2022 at 7:44pm

    I was wrong. Analyzed wrong template. :(

    On the right, with child template, appear this:

    Menu' instead of page. That's not normal.

    With original template, all is ok.

    8704902526.png

  •  2,487
    PenciDesign replied
    October 11, 2022 at 2:05am

    Hi,

    Please follow these steps:

    1. Install the Customizer Reset – Export & Import plugin here: https://wordpress.org/plugins/customizer-reset/, then go to Appearance → Customize: export the current customizer settings,

    2. Activate the child theme/parent theme, go to Appearance → Customize: import the file you've exported in step 1.

    Regards,
    PenciDesign.