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  Public Ticket #3145361
theme upload
Closed

Comments

  • jainashish8054 started the conversation
    October 13, 2022 at 7:59am

    I've already purchase your theme 6 months earlier. Now i want to use your theme with my new website but that theme is already use with my previous website. so i want to remove Soledad theme with previous website and install on new one. So i need help. I will appreciate if you guide me futher.

  •  2,487
    PenciDesign replied
    October 13, 2022 at 8:04am

    Hi,

    Please go to the current site > dashboard → Soledad → Theme License: click the Revoke License button then register it on another domain.

    Regards,
    PenciDesign.


  • jainashish8054 replied
    October 13, 2022 at 8:05am

    I don't remember admin password of previous website 

  •  2,487
    PenciDesign replied
    October 13, 2022 at 8:06am

    Hi,

    Please read this article to understand how to reset/recover your site password: https://wordpress.org/support/article/resetting-your-password/

    Regards,
    PenciDesign.


  • jainashish8054 replied
    October 13, 2022 at 8:51am

    Can you do it for me?

  •  2,487
    PenciDesign replied
    October 13, 2022 at 9:44am

    Hi,

    I've revoked this license, please register it on the new domain.

    Regards,
    PenciDesign.