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  Public Ticket #3147089
Sidebar disappeared after update
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Comments

  • tintveld started the conversation

    Dear Soledad support,

    After updating Soledad the sidebar of my test site has disappeared

    Ton in 't Veld

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account.
    I'll log in and try to help you check it.

    Regards,
    PenciDesign.



  •   tintveld replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've checked your site, all the theme features working properly.

    Please go to Appearance > Widgets: re-add all the widgets content here.

    Regards,
    PenciDesign.


  • tintveld replied

    Many thanks. The items are back again.

    It's only strange that the width of the picture is smaller than the 'Laatste berichten' = 'Recent posts'. Can I change that width?

    In general. Why are updates of Soledad different from updates in WordPress of other themes? I have several sites, based on X-theme - also from Envato. And I can update them (automatically or manual) in WordPress. Is there a special reason for that policy?

    Best regards
    Ton

  •  2,610
    PenciDesign replied

    Hi,

    1. You can change the image size by going to the widget settings > Custom Image Width:

    j0S5MjB.png

    2. Please read the document detail in the article below to understand how to config the auto-update for the Soledad theme.

    How to Update A Premium WordPress Theme to Latest Version?

    Regards,
    PenciDesign.


  • tintveld replied

    Sorry, I cannot find 'widget settings > Custom Image Width'

  •  2,610
    PenciDesign replied

    Hi,

    Please go to Appearance > Widgets: expand the "Main Sidebar" widget area: select the .Soledad widget you've added then find these settings here.

    QsTVeCx.png

    Regards,
    PenciDesign.


  • tintveld replied

    Thanks. All my problems so far have been solved.

    The only thing that remains open is my question why the theme can only be updated by downloading the new version, instead of via the WordPress Dashboard. You sent me the manual how to do this. But didn't tell why the update procedure is different from other (Envato) themes. 

    Best regards,

    Ton


  •  2,610
    PenciDesign replied

    Hi,

    The current version of Soledad uses the Envato Market plugin for theme updating.

    There is no way to config this plugin to auto update all theme files, you need to click the update button to start the update progress.

    Regards,
    PenciDesign.