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  Public Ticket #3147768
revoke license
Closed

Comments

  • easyway20 started the conversation
    October 17, 2022 at 9:34am

    Good morning,
    after updating the theme to version 8.2.7, it asks me to activate again but when I go to enter the code it tells me that the theme is already active on the me.ewtlab.it domain but this domain does not exist, as can I do to solve the problem? is it possible to revoke the license and activate it again?

    I am waiting for a reply
    Thank you and good day

  •  2,610
    PenciDesign replied
    October 17, 2022 at 10:30am

    Hi,

    I've revoked this license, please register it on the new domain.

    In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

    Regards,
    PenciDesign.

  • easyway20 replied
    October 17, 2022 at 10:34am

    Thanks for the support!

    have a good day