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  Public Ticket #3149562
Elementor
Closed

Comments

  •   Benedicte started the conversation
  • Benedicte replied
    October 19, 2022 at 1:39pm

    ????

  •  2,610
    PenciDesign replied
    October 19, 2022 at 3:00pm

    Hi,

    About the 500 error, this is a problem with the server configuration, please read the document on this link to understand how to fix it: https://elementor.com/help/500-error/

    Regards,
    PenciDesign.


  • Benedicte replied
    October 19, 2022 at 3:48pm

    please this is my log file 
    i need you to help me

  •  2,610
    PenciDesign replied
    October 19, 2022 at 4:02pm

    Hi,

    This error is irrelevant to the Soledad theme, so I can't fix it via the WordPress dashboard.

    You should contact the hosting supporter to get an efficient solution because this error comes from the server configuration.

    Regards,
    PenciDesign.