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  Public Ticket #3152152
Page Error After Install
Closed

Comments

  • dwarfstar started the conversation

    Upon installing the Soledad Theme, I get a Page Not Found Error for the following:

    https://dwarfstar.com/wp-admin/network/update.php?action=upload-theme

    I have a multisite with dwarfstar.com as the primary domain. The other sites are subdirectories of the primary. I am doing the installation of the theme through Network Admin tab. The installation of the theme seems to have worked, but there is no Soledad tab under the Dashboard tab of the Network Admin or any other Site. Help

    Brian

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you.

    Regards,
    PenciDesign.



  •   dwarfstar replied privately
  •   PenciDesign replied privately
  •   dwarfstar replied privately
  •  2,610
    PenciDesign replied

    Hi,

    Please set the account you've sent as an administrator.

    Regards,
    PenciDesign.


  •   dwarfstar replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've checked your site, the problem is that the update progress fails, and your site missing a lot of Soledad theme files.

    Please go to ThemeForest, download the latest WordPress file of Soledad then upload it to your site & activate it again.

    Regards,
    PenciDesign.


  •   dwarfstar replied privately
  •   dwarfstar replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've reuploaded Soledad to your site, and all the features now working properly.

    Please check.

    Regards,
    PenciDesign.


  •   dwarfstar replied privately
  •  2,610
    PenciDesign replied

    Hi,

    1. You can activate the Soledad Child Theme and use it for all sites of the network. You should use a child theme if you want to overwrite some Soledad theme features (edit the theme file code),

    2. Please go to Net Work Admin > Themes > Add New: upload the Soledad theme file here.

    Regards,
    PenciDesign.