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  Public Ticket #3167630
Galleries not working
Closed

Comments

  • aynis started the conversation
    November 15, 2022 at 12:49pm

    I have an issue with galleries in my blog posts - they were working perfectly fine until they didn't. 

    My Wordpress is up to date as well I  have upgraded the theme. Didn't install any  new plugins and didn't change any settings. 


    Help?

  •  2,610
    PenciDesign replied
    November 15, 2022 at 3:03pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you.

    Regards,
    PenciDesign.



  •   aynis replied privately
  •  2,610
    PenciDesign replied
    November 15, 2022 at 3:18pm

    Hi,

    About this issue, please install the Gutenberg plugin here: https://wordpress.org/plugins/gutenberg/, then clear all the site caches and check again.

    Regards,
    PenciDesign.


  • aynis replied
    November 15, 2022 at 3:22pm

    Why this plugin is so poorly rated? It also says that it haven't been tested with my Wordpress version... Is there no other way to fix that issue?

  • aynis replied
    November 15, 2022 at 3:25pm

    Amazing. I did install the plugin as You suggested and now it works fine. Is there any chance that You could explain, why this happened?

  •  2,610
    PenciDesign replied
    November 15, 2022 at 4:07pm

    Hi,

    The problem is that your site missing some assets related to the Gutenberg features, so you need to install this plugin to make all features work correctly.

    Regards,
    PenciDesign.


  • aynis replied
    November 15, 2022 at 7:02pm

    But how could that happen? I haven't changed anything on the site and it just stopped working. Was is somehow my fault or is it some kind of bug?

  •  2,610
    PenciDesign replied
    November 16, 2022 at 12:08am

    Hi,

    I don't know the exact issue with your site because I've not checked it before. You should check the system log for more information.

    Regards,
    PenciDesign.