Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3169058
Header Builder
Closed

Comments

  • raveendras started the conversation
    November 17, 2022 at 2:17am

    I am trying to customize a header using Header Builder. I followed the video tutorial,  but when I double-clicked on a button to change properties, it did not do anything. I think I should get a window on the left-hand side to update the properties of the button for example. I have attached a screenshot.

  •  2,610
    PenciDesign replied
    November 17, 2022 at 3:34am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check it.

    Regards,
    PenciDesign.



  •   raveendras replied privately
  •  2,610
    PenciDesign replied
    November 17, 2022 at 4:48am

    Hi,

    For this case, you need to upload Soledad to the latest version and then check again.

    Here is a document:

    How to Update A Premium WordPress Theme to Latest Version?

    Regards,
    PenciDesign.


  • raveendras replied
    November 17, 2022 at 11:36pm

    I am still having the issue.

    I installed envato-market plugin and updated the token as per instruction.

    "Your OAuth Personal Token has been verified. However, there are no WordPress downloadable items in your account."

    I have Soledad Version 8.1.9, but no updates are showing in the theme.

    Thanks,

  •  2,610
    PenciDesign replied
    November 18, 2022 at 2:39am

    Hi,

    I've uploaded your site to the latest version, and now the header builder working properly.

    Please check.

    Regards,
    PenciDesign.

  • raveendras replied
    November 19, 2022 at 3:18am

    This is working now.

    Thank you very much for your help.