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  Public Ticket #3181386
Lost customizations with update despite using child theme
Closed

Comments

  • rtblogger started the conversation

    Hello, I'm a bit confused. I use a child theme with Soledad. I tried to update the theme today, but still lost all my customizations despite having the child theme activated.

    I updated it through the Envato plugin. Did I do something wrong? 

    (I have since restored my site to an earlier version before the theme update). Thanks.

  •  2,610
    PenciDesign replied

    Hi,

    Do you have installed the Easy Theme and Plugin Upgrades plugins?

    Regards,
    PenciDesign.


  • rtblogger replied

    Wanted to add that the issue was resolved once I updated the theme plugins. Thank you.