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  Public Ticket #3182096
topbar using primary menu..
Closed

Comments

  • Rony Canales started the conversation

    I created a custom topbar menu, but it still uses the primary one. It is properly set to use the “Topbar Menu” under the menu settings. I am using the vertical layout.

    Attached files:  topbarmenusettings.png
      topbarmenu.png

  •  2,486
    PenciDesign replied

    Hi,

    Please send me your site URL.

    Regards,
    PenciDesign.


  • Rony Canales replied

    unfortunately our site is an intranet site that is only accessible within our network. I can send screenshots or take video snippets if needed. Or i can change anything you need me to?

  •  2,486
    PenciDesign replied

    Hi,

    The area on your screenshot is a primary menu, this is not a topbar area.

    Please go to Appearance > Customize > Top Bar > General Settings: turn on the "Enable Top Bar" option then check again.

    Regards,
    PenciDesign.


  • Rony Canales replied

    The topbar works. It’s enabled. What I am saying is that it’s not using the correct menu. I wanted to use a different menu. It is choosing the primary instead of the one I picked.  See screenshots in the original post. 

  •  2,486
    PenciDesign replied

    Hi,

    There is no live website so I can't debug this issue, when you can publish your site to the internet?

    Regards,
    PenciDesign.


  • Rony Canales replied

    Here is a screenshot of the Customized menus.. everything is enabled. It shows up, but it using the wrong menu. I specified the top bar menu to be different than the primary menu. The site is published, but it is not public. It is behind our firewall and network. Maybe we can setup a zoom/teams meeting so you can see what i am experiencing?

    Attached files:  wrongtoolbar.jpg
      topbarmenusettings_481.png

  • Rony Canales replied

    Disregard this ticket and close it. Sorry for the trouble. I figured it out. The individual page had its own setting that can also override the topbar menu settings.. 

    thank you

    Attached files:  sorry.PNG