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  Public Ticket #3182874
Color Switcher not working
Closed

Comments

  • Kashif started the conversation
    December 6, 2022 at 3:19pm

    Hi,

    Color Switches are not working on my website, can you please check what is the problem.

    Thanks

    Looking forward

    Best,

    Kashif

    Attached files:  1.JPG

  •  2,610
    PenciDesign replied
    December 6, 2022 at 3:38pm

    Hi,

    I've checked your product page, and the color switcher working properly.

    You need to select the color AND size to get the image change.

    qyprfyI.png

    Regards,
    PenciDesign.


  • Kashif replied
    December 6, 2022 at 4:03pm

    Hi, Thanks for your reply. I mean the color of switches that is in demo website. 

    Attached files:  1.JPG

  •  2,610
    PenciDesign replied
    December 6, 2022 at 5:13pm

    Hi,

    All the demo product is for preview purpose, we'll improve this demo experience in the future. All these features already working correctly on your site.

    Regards,
    PenciDesign.


  • Kashif replied
    December 6, 2022 at 5:32pm

    How to add colors on these color attributes?

  •  2,610
    PenciDesign replied
    December 6, 2022 at 5:56pm

    Hi,

    Please view the video document here:

    Regards,
    PenciDesign.


  • Kashif replied
    December 6, 2022 at 6:12pm

    I can't edit color type attributes. The field is missing on edit attributes. 

    Attached files:  1.JPG

  •  2,610
    PenciDesign replied
    December 7, 2022 at 1:25am

    Hi,

    Have you watched our video document?

    You should click the Edit link on each attribute you want to add the color, then pick the color on this screen.

    JYor94o.png

    Regards,
    PenciDesign.


  • Kashif replied
    December 9, 2022 at 10:53am

    There is no select color option there.

    Attached files:  1.JPG

  • Kashif replied
    December 9, 2022 at 10:54am

    Check here too

    Attached files:  2.JPG

  •  2,610
    PenciDesign replied
    December 9, 2022 at 11:10am

    Hi,

    The color option field only displays the attributes you've set as the color field before.

    Please go to Products > Attributes: click "Edit" on the attributes you want to show as color, and select "Type": Color.

    S2hn7oK.png

    Regards,
    PenciDesign.