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  Public Ticket #3184588
Migrate License Anther Subdomain
Closed

Comments

  • rahul269 started the conversation

    Hey,

    This is Rahul from BuildMyPlace. I purchased your theme and install it in my sob domain "designs.buildmyplace.com" which was perfectly fine. but now I plan to change my subdomain from "designs.buildmyplace.com" to "decor.buildmyplace.com". how can I revoke my theme license "designs" to the "decor" domain?

    Regards

  •  2,610
    PenciDesign replied

    Hi,

    I've revoked this license, please register it on the new domain.

    In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

    Regards,
    PenciDesign.

  • rahul269 replied

    Hey PenciDesign


    Thank you for your replay! I have deleted my previous domain, files, and database and created a new domain so now how can I revoke it?

    Regards

  • rahul269 replied

    Hello


    Any one can help me?



  •  2,610
    PenciDesign replied

    Hi,

    1. You can't revoke the license if you've deleted the file/database,

    2. I've written in the previous reply: I've revoked your license code, and now you can use it on another domain.

    Regards,
    PenciDesign.