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  Public Ticket #3190327
Red Alert on my Dashboard - Cannot Detect My Purchase
Closed

Comments

  • jrinsf2000 started the conversation
    December 16, 2022 at 7:14pm

    I have a large Red Alert on my Dashboard for DiscoveringBeautyEverywhere.com - on Soladad. I purchased this theme and launched my site back in August 2021. But I see this. I have purchased "Support" now yesterday for this theme for 6 more months - but the Red Alert is still there. Why? Do I need to purchase the theme again? Do I have to purchase the theme every year? I don't understand why I have this alert when my theme says I am up to date, and I have implemented all of the Updates to date??


    Jennie

    Attached files:  Screen Shot 2022-12-16 at 11.09.47 AM.png

  •  2,610
    PenciDesign replied
    December 17, 2022 at 12:50am

    Hi,

    I've activated the license code for your site.

    Please check.

    Regards,
    PenciDesign.