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  Public Ticket #3197405
Featured slider not appearing until user interaction
Closed

Comments

  •  2
    HOnza started the conversation

    We are using the Featured slider style 24 and the slider is not appearing on the homepage upon loading, until the user starts interacting with the page. On desktop it is sufficient to just move the mouse over the page to make the slider appear. On mobile though I have to touch the page first. Any idea what might be causing this issue? Is this a bug you have to fix or something I could fix on our side? I will greatly appreciate your help.

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you config it.

    Regards,
    PenciDesign.



  •   HOnza replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've config your site,

    Please check.

    Regards,
    PenciDesign.


  •  2
    HOnza replied

    Seems fine now! What was the change you had to make?

  •  2,610
    PenciDesign replied

    Hi,

    Go to Appearance > Customize > Speed Optimization > Optimize CSS > Always Keep Selectors: enter the HTML class name of the Featured Slider.

    Regards,
    PenciDesign.


  •  2
    HOnza replied

    Hmm, I thought I tried that, but maybe I was adding a wrong class there. Thanks.

    Anyway, shouldn't this be unnecessary? Are you going to make that implicit in a future update?

  •  2
    HOnza replied

    Sorry, just discovered that although the slider now does appear upon loading the page, the featured article titles still don't appear until interaction. Will I also resolve it by adding some more selectors to the Always Keep Selectors option? I tried .penci-mag-featured-content and .penci-slide-overlay but that does not seem to be sufficient...

  •  2
    HOnza replied

    I think I figured it out. Not sure if all of them are needed there, but I have got it working by having all of these selectors there:

    .penci-owl-carousel
    .wrapper-item
    .penci-slide-overlay
    .overlay-link
    .penci-mag-featured-content
    .feat-text


  •  2,610
    PenciDesign replied

    Hi,

    Yes. This is a CSS class of Penci Slider.

    Regards,
    PenciDesign.