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  Public Ticket #3198060
layout issues, lost settings
Closed

Comments

  • spabook started the conversation

    Dear Team, 

    I have several issues on https://spabook.net after the latest theme update. Many settings lost, featured slider not showing, customizing settings cannot be saved and published. In a row:

    1) I am using the theme for years with the same settings. Featured slider was style 6, magazine: 1 big, 2 medium sized pictures at the top and the normal posts coming after that. After the last theme update, I lost this slider and now cannot set it back.

    2) Unfortunately the view counts are now public on the main homepage. This was always turned off, it is business critical information. I tried to turn it off now but after save&publish in the customization, the setting will be set again automatically to show the view count. I turn it off, save, then refresh the page and it is turned on again.

    3) Similar issue is, that not the author is not showing in the posts, however I want it to be shown (and I used it in this was sofar)

    I am 100% sure that I did not changed anything as I used the site since a long time for a daily news portal, so I never change anything since I found my perfect version.

    Please, help me to get back my magazine as it was before. Thank you very much,

    Tamas

  •  2,486
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.