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  Public Ticket #3206113
Display category according hierarchy
Closed

Comments

  • Pradeep Kumar started the conversation

    Hi team,

    Category hierarchy not showing properly on the blog banner section. I need display sleep sub category after  wellness main category.

    For your reference please check the attachment and  Related URL;

    Kindly resolve this issue ASAP;

    Best Regards;

    Pradeep Kumar Nirmal

    Attached files:  outlook-support.jpg

  •  2,486
    PenciDesign replied

    Hi,

    The category listing on the screenshot you sent comes from the WPB Accordion Menu plugin, so you need to contact this plugin author to report this issue: https://wordpress.org/plugins/wpb-accordion-menu-or-category/.

    We only can help you fix the problem of the Soledad theme and all plugins we develop.

    Regards,
    PenciDesign.


  • Pradeep Kumar replied

    Hi,

    I have deactivated WPB Accordion Menu plugin and delete site cache, But issue same. 

    For your reference please check the attachment.

    Kindly resolve this issue ASAP;

    Best Regards;

    Pradeep Kumar Nirmal


    Attached files:  outlook-support-2.jpg

  •  2,486
    PenciDesign replied

    Hi,

    I mean this category hierarchy list you've used come from the WPB Accordion Menu, if you've deactivated this plugin, all the category lists will display like the screenshot you sent.

    Please use the .Soledad Advanced Categories widget instead.

    Regards,
    PenciDesign.


  • Pradeep Kumar replied

    Hi,

    Please try to understand I am saying that my parent category is wellness and child category is  sleep so It should be display like this " Wellness > sleep "  on blog banner. but it is not showing as same as it should be. and I have tried all of your suggestions but It is not resolved yet.

    Please find the attached for the reference , I have marked with red color that was the issue.

    I have used Soledad Advanced Categories widget instead of WPB Accordion Menu plugin but It is not resolved yet.

    Please try to resolve immediately.

    Attached files:  outlook-support-3.jpg

  •  2,486
    PenciDesign replied

    Hi,

    The category listing on the post meta area doesn't show as a hierarchy. It will display all the categories of your post based on the category ID.

    We'll consider adding more options to sort it out in the future.

    Regards,
    PenciDesign.


  • Pradeep Kumar replied

    Hi,

    Please add this option on your theme ASAP and let me know when you finish this. 


    Best regards

    Pradeep Kumar Nirmal


  •  2,486
    PenciDesign replied

    Hi,

    Yes. I'll update this ticket when it is available.

    Regards,
    PenciDesign.