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  Public Ticket #3209952
Favicon Not Working
Closed

Comments

  • Bruce started the conversation
    January 17, 2023 at 6:57pm

    I would prefer not to install a plugin if I do not absolutely need to. You corrected this issue on another person's site without one, please assist asap please and thank you.

  •  2,736
    PenciDesign replied
    January 18, 2023 at 1:45am

    Hi,

    You only need to install the Penci Shortcode & Performance plugin, all other plugins you don't need to install if you don't use it.

    Regards,
    PenciDesign.


  • Bruce replied
    January 18, 2023 at 2:39pm

    it is installed

  • Bruce replied
    January 18, 2023 at 2:43pm

    please view attachment

  •  2,736
    PenciDesign replied
    January 18, 2023 at 2:56pm

    Hi,

    I've checked your site, the problem is that the favicon image URL is loading under HTTP protocol, so it doesn't show on the browser.

    Please install the Really Simple SSL plugin and follow the document here to fix this issue: https://wordpress.org/plugins/really-simple-ssl/

    Regards,
    PenciDesign.