I am having an issue with the backend of my site. I want to make changes to the design layout in "single posts," but when I try to go into the font size tab or the colors tab, I just keep getting a spinning wheel. No matter how long I leave it, I can't get the styles to load.
I discovered this issue because I wanted to change the appearance of Smart Lists.
I've checked your site, the problem is that the WP External Links plugin has modified the AJAX response data, so the customizer panel can't load correctly.
Hello,
I am having an issue with the backend of my site. I want to make changes to the design layout in "single posts," but when I try to go into the font size tab or the colors tab, I just keep getting a spinning wheel. No matter how long I leave it, I can't get the styles to load.
I discovered this issue because I wanted to change the appearance of Smart Lists.
Many thanks in advance for your help.
Cheryl
Attached files: Screenshot 2023-01-26 at 12.24.37.png
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Hi,
I've checked your site, the problem is that the WP External Links plugin has modified the AJAX response data, so the customizer panel can't load correctly.
Please disable this plugin then check again.
Regards,
PenciDesign.