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  Public Ticket #3217307
Error 500 when active Penci Shortcodes & Performance plugin
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Comments

  • quang10588 started the conversation
    January 27, 2023 at 12:00am

    Hi Soledad,

    I have an error: HTTP ERROR 500 when Penci Shortcodes & Performance plugin is active.
    Please help to check it.
    Thanks

    Attached files:  error 500.jpg

  •   PenciDesign replied privately
  •   quang10588 replied privately
  •  2,610
    PenciDesign replied
    January 27, 2023 at 12:26am

    Hi,

    I've config your site.

    Please check.

    Regards,
    PenciDesign.

  • quang10588 replied
    January 27, 2023 at 12:29am

    could you provide detail of your change?

  •  2,610
    PenciDesign replied
    January 27, 2023 at 12:31am

    Hi,

    I've increased the PHP timeout & Memory limit on your hosting settings: https://support.cpanel.net/hc/en-us/articles/360052237994-How-to-increase-the-Max-Execution-Time-directive-for-PHP-

    Regards,
    PenciDesign.


  • quang10588 replied
    January 27, 2023 at 12:37am

    Thank you for your support.