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  Public Ticket #3234749
Custom Sidebars
Closed

Comments

  •  3
    don140 started the conversation

    We use custom sidebars for different departments within our magazine. We are using this staging site before we move it over as the live site. When I choose the branded sidebar we want to appear —it reverts back to the main sidebar.

    In the prior version we are using 2.xx the sidebar also become whatever the category sidebar is for the posts appearing in it. Does this not have that feature any longer? 

    Is there another option I'm overlooking that is not making it work? Please point me in the right direction. 

    Rob


    Attached files:  custom sidebar.jpg

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   don140 replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've tried to edit and change the category sidebar, and it working properly. Here is a screenshot:

    8jZ8cK7.png

    Please clear all the browser cache or check again on the incognito/private mode.

    Regards,
    PenciDesign.


  •   don140 replied privately
  •  2,610
    PenciDesign replied

    Hi,

    The custom sidebar you've selected only displays on the category page. It can't display on the post belonging to the category you've selected because one post can have multiple categories.

    Regards,
    PenciDesign.


  •   don140 replied privately
  •  2,610
    PenciDesign replied

    Hi,

    The sidebar settings on the post editor screen don't save correctly because your server has limited the "max_input_vars" value.

    Please request the hosting supporter increase this value to 3000 then try to save again.

    Regards,
    PenciDesign.