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  Public Ticket #3301468
website issues
Closed

Comments

  • ankitabhattacharjee006 started the conversation
    March 13, 2023 at 6:26pm

    There are 2 problems which I am facing right now.

    1. When I click on my blog homepage https://roadsandtracks.com/ there is an error content not found" which pops up". Please help me get this sorted.

    2. When I load my website https://roadsandtracks.com/ on mobile, instead of the header that we see on a computer, it shows the default soledad header. Also please help me in this thing as well.


    Regards,

    Ankita

  •  2,610
    PenciDesign replied
    March 14, 2023 at 12:33am

    Hi,

    1. Please go to Appearance > Customize > Promo Popup > Popup Display > Load Popup Content Using Penci Block: reset this option field to "-Select-",

    2. About the header issue, please re-update Soledad to the latest version by following the document here:

    How to Update A Premium WordPress Theme to Latest Version?

    Regards,
    PenciDesign.