Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3333316
Header and Footer builder
Closed

Comments

  • planfultravel started the conversation

    I am trying to build out my website, starting with the header/footer. I followed the video tutorial. I added a new header, imported a prebuilt header & after it important, clicked on the edit with pencil header builder. This is where I got stuck. I followed the video and tried to make a change to the color in the mid bar but when I chose a new color, it did not change on the webpage like it did on the video. I tried changing the color for a few different bars/texts but nothing changed. I also noticed that the header did not match the header I chose originally. In the tutorial video, the header matched the one they chose. 

  •  2,486
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   planfultravel replied privately
  •  2,486
    PenciDesign replied

    Hi,

    I can't be logged in because of the wrong password.

    Please check again.

    Regards,
    PenciDesign.


  •   planfultravel replied privately
  •  2,486
    PenciDesign replied

    Hi,

    I've checked your site, the problem is that the PageLayer plugin has overwritten all the Soledad builder data, so it can't work properly.

    Please try to disable this plugin and check again.

    Regards,
    PenciDesign.