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  Public Ticket #3333515
White screen
Closed

Comments

  • JoanaFPFreitas started the conversation
    March 27, 2023 at 8:29am

    After editing a page with Elementor, my site went white screen. I deactivate the plugin and others, it still white screen but at customize mood I can see the site complete. Can you help, please?

    Attached files:  Tema 1.png

  •  2,610
    PenciDesign replied
    March 27, 2023 at 11:53am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   JoanaFPFreitas replied privately
  •  2,610
    PenciDesign replied
    March 27, 2023 at 4:54pm

    Hi,

    I've fixed your site by adding the following content to the wp-config.php file:

    set_time_limit(3000);
    define( 'WP_MEMORY_LIMIT', '512M' );

    Regards,
    PenciDesign.



  • JoanaFPFreitas replied
    March 27, 2023 at 7:54pm

    Hi,

    Thank you so much for your support!

    Kind regards,

    Joana Freitas