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  Public Ticket #3340504
mobile site is a mess
Closed

Comments

  • pinelopi started the conversation

    Hello, 

    On the mobile site is not shown properly. mixed text etc. 

    Thanks

  •  2,610
    PenciDesign replied

    Hi,

    The problem is that your site contains a mixed content error, please install the Really Simple SSL plugin and then check again: https://wordpress.org/plugins/really-simple-ssl/

    Regards,
    PenciDesign.


  •   pinelopi replied privately
  •  2,610
    PenciDesign replied

    Hi,

    Please disable the SiteGround Optimizer plugin, clear all the caches and check again.

    Regards,
    PenciDesign.


  • pinelopi replied

    I DID THAT ALREADY. DOES NOT WORK.

    PLEASE CHECK THE SITE ON MY MODILE TO SEE WHAT I MEAN. TOURS, CONTENT ETC ARE NOT IN ORDER. 



  •  2,610
    PenciDesign replied

    Hi,

    I've checked your site and haven't found any issue: https://ibb.co/SQdTyn9

    Please send me a screenshot and take note.

    Regards,
    PenciDesign.


  • pinelopi replied

    Hello,


    No its not ok. Below the "align with out destinations" content of each destination is not according to laptop view. Photo, kefalonia, content, photo, mykonos etc.


    The same PROBLEM applies FOR ALL PAGES

  •  2,610
    PenciDesign replied

    Hi,

    As I mentioned in my previous reply, please send me a screenshot and indicate the area that is not displaying properly. I will check it on my browser and send you a quick solution.

    Regards,
    PenciDesign.


  • pinelopi replied

    Hello,

    1. Home Page. 

    If you scroll on my mobile down and your reach "ALIGN WITH OUR DESTINATIONS" you will see the photos back to back, descriptions back to back and buttons back to back. Should be Photo, below Kefalonia title, below Explore button. Then next photo, below Mykonos-Santorini title and then the explore button. Then the last photo, below Mopunt olympus title and explore button. 3 destinations as shown on laptop version. 

    2. Destinations Page

    On the 2023 Retreats, photo, below kefalonia title etc. (same as descripted above)

    Thanks!


  •  2,610
    PenciDesign replied

    Hi,

    Can you take a little time to send me a screenshot and take a note?

    Regards,
    PenciDesign.


  •   pinelopi replied privately
  •   pinelopi replied privately
  •   PenciDesign replied privately
  • pinelopi replied

    I am not sure I understand. I also read that making this can break the site! 

    As a theme provider you must inform about a quick fix how to fix the problem. please advice. 

    Penelopi

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and create a demo for your site.

    Regards,
    PenciDesign.

  •   pinelopi replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've edited your site.

    Please check.

    Regards,
    PenciDesign.


  • pinelopi replied

    Destinations page is still a mess

  •  2,610
    PenciDesign replied

    Hi,

    In general, while editing your content with the Elementor, you must put all the content in the same column (like the homepage I've edited). Please don't create a new section for the title and other information.

    Regards,
    PenciDesign.