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  Public Ticket #3341811
Adding Google Tag Manager
Closed

Comments

  • imisidro started the conversation

    I went to Soledad --> Ads Manager --> Header and put in my Google Tag Manager in two places: 

    Add Custom Code Inside <head> tag
    Add Custom Code After <body> tag

    However, when I hit Save, I get the 

    Forbidden. You don't have permission to access this resource.

    Any guidance on where I should look to get this resolved?

  •  2,610
    PenciDesign replied

    Hi,

    Please go to Appearance > Customize > Header > General: add the following code to:

    - Add Custom Code Inside <head> tag
    - Add Custom Code After <body> tag

    Regards,
    PenciDesign.



  • imisidro replied

    That is exactly what I said I did

    But when I hit save, it tells me Forbidden. You don't have permission to access this resource.

  •  2,610
    PenciDesign replied

    Hi,

    In this case, you need to logged in as the administrator account to save these settings.

    Regards,
    PenciDesign.


  • imisidro replied

    I am logged in as Administrator

    If this is a hosting issue, what should I tell my webhost?

  •  2,610
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   imisidro replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've logged in to your site and added the code in this panel, it saves properly without any risk.

    You can check it by going to Soledad > Ads Manager > Header.

    Regards,
    PenciDesign.


  • imisidro replied

    If I add the Google Tag Manager in the header (Add Custom Code Inside <head> tag) - I was able to save the code

    The error "Forbidden. You don't have permission to access this resource" happens when I put code in the body tag Soledad > Ads Manager > Header - Add Custom Code After <body> tag

    I noticed that you did not test the <body> tag code

    It doesn't save the code for the <body> tag. If I hit Save after putting the code in the <body> tag, it gives me the Forbidden error and sends me to this page

    https://www.womenhomebusiness.com/wp-admin/admin.php?page=penci_ad_settings#tab-header

    As a result, GTM cannot work because it needs both the code for the header and the body tag

  •  2,610
    PenciDesign replied

    Hi,

    Please send me the code you've added to these options.

    Regards,
    PenciDesign.


  •   imisidro replied privately
  •  2,610
    PenciDesign replied

    Hi,

    I've added all the code you sent without any issues.

    Please check.

    Regards,
    PenciDesign.


  • imisidro replied

    Thank you so much! I tested and it works. I am seeing the data. Much appreciated