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  Public Ticket #3343776
Penci Paywall
Closed

Comments

  • doormariska started the conversation
    April 7, 2023 at 9:03pm

    Hi!

    I just updated to the new theme version today and try to set up the penci paywall, but it doesn't work.

    I did all the steps in the YouTube video to set it up with WooCommerce. Everything is okay, but when I try to do incognito on "betaal" (that means pay), I don't see the checkout. The button is linking to the same page.

    this article is premium for now: https://doormariska.nl/als-je-krap-bij-kas-zit-moet-je-dit-doen-en-dit-doe-ik-ook/

    So everything is set up, but it doesn't go to to the checkout when I click the button. Which step did I missed? Or what do I have to do?

    Thank you, Mariska

  •  2,610
    PenciDesign replied
    April 8, 2023 at 12:43am

    Hi,

    I've checked your site, the problem is that your page contains the error JS code, so the checkout button can't work properly.

    Please check all the plugins you've installed and check again.

    In case the problem still persists, please send me your WordPress admin account.

    I'll log in and try to help you check it.

    Regards,
    PenciDesign.

  •   doormariska replied privately
  •  2,610
    PenciDesign replied
    April 8, 2023 at 4:04pm

    Hi,

    I've updated your site, please check again.

    Regards,
    PenciDesign.


  • doormariska replied
    April 8, 2023 at 4:08pm

    Hi,

    Still doesn't work here.

    https://doormariska.nl/premium-artikel/ if you click te 'betaal' (pay), nothing is happening.

    Mariska

  •  2,610
    PenciDesign replied
    April 8, 2023 at 4:09pm

    Hi,

    Please clear all the browser cache and you need to enable the user registration to make the paywall redirect properly.

    Regards,
    PenciDesign.


  • doormariska replied
    April 8, 2023 at 4:28pm

    I did enable the user registration now, clear all the cashes and cookies, but still doesn't work.

  •  2,610
    PenciDesign replied
    April 9, 2023 at 3:15pm

    Hi,

    One of your installed plugins has modified the purchase button for non-logged-in users. It works properly when you are signed in.

    I will try to check and help you edit it as soon as possible.

    Regards,
    PenciDesign.


  • doormariska replied
    April 9, 2023 at 3:52pm

    Hi,


    No problem, i let it for now.

    When i need your help I submit a ticket, okay?

  •  2,610
    PenciDesign replied
    April 9, 2023 at 5:21pm

    Hi,

    Yes. You can submit a new ticket if you have another problem.

    Regards,
    PenciDesign.