Hello! I am having problems regarding the media files (pictures / videos) uploaded by an editor, in the sense that they are not visible to the other editors. Including a photo gallery module installed by admin is not visible to editors. The problem with the media files is quite serious, since the uploading of the same media files by 4, 5 editors leads to the overloading of the space unnecessarily.
I really need help on this subject, as soon as possible. I mention that I also wrote on the Facebook group, where I received an advice about updates, but they were done. I have had this problem since installing the theme.
If necessary, I can provide credentials with admin rights.
Hello! I am having problems regarding the media files (pictures / videos) uploaded by an editor, in the sense that they are not visible to the other editors. Including a photo gallery module installed by admin is not visible to editors. The problem with the media files is quite serious, since the uploading of the same media files by 4, 5 editors leads to the overloading of the space unnecessarily.
I really need help on this subject, as soon as possible. I mention that I also wrote on the Facebook group, where I received an advice about updates, but they were done. I have had this problem since installing the theme.
If necessary, I can provide credentials with admin rights.
Thank you!
Hi,
In this case, please upload Soledad to the latest version (v8.3.3) and check again.
How to Update A Premium WordPress Theme to Latest Version?
Regards,
PenciDesign.
Hello!
I update all the plugin and the wordpress to the latest version, but the theme not have the update button..
How to update?
Attached files: Screenshot 2023-04-17 at 00.40.30.png
Screenshot 2023-04-17 at 00.40.43.png
Hi,
Have you config the Envato Market plugin and entered the token key?
Regards,
PenciDesign.