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  Public Ticket #3349620
imported template issue
Closed

Comments

  •  4
    simonsitto999 started the conversation

    1. I have imported a woocommerce home page template from soledad library.

    I have disabled the page featured image. 

    Don't know why the huge feature image is still showing ??? How do I get rid of that?

    2. My demo installed is News Station. It does not come with any woocommerce products. I need demo shop products from soledad.

    The shop landing demo template doesn't import demo shop products either.

    I will have a news site with a custom shop layout using soledad custom header and woocommerce page template. therefore, I will need soledad demo products imported in order to showcase it to my target vendors.

    3. I am sending you the updated your login access credentials in a separate ticket

    Please help.


    Thanks and regards,  

  •  4
    simonsitto999 replied

    Page feature image showing fixed.

    I don't see where i disable and configure top bar on custom header for my page.

    Demo products still needed.


    Regards,

  •  2,280
    PenciDesign replied

    Hi,

    Your header was built with the Penci Header Builder, so please go to dashboard > Header: click the "Edit with Penci Header Builder" on the current header layout then start to edit on this page.

    Regards,
    PenciDesign.


  •  4
    simonsitto999 replied

    You still have not answered my need for getting soledad demo products import file.


  •  2,280
    PenciDesign replied

    Hi,

    About the WooCommerce product demo, you can read the document detail here: https://woocommerce.com/document/importing-woocommerce-sample-data/

    Regards,
    PenciDesign.


  •  4
    simonsitto999 replied

    I need the Soledad demo shop products. not the demo products from the woocommerce plugin which cannot be used as a showcase.



  •  2,280
    PenciDesign replied

    Hi,

    We have a lot of woocommerce demo sites, which demo site do you want to import the demo product from? Please send me a demo name, I'll send you a import file. 

    Regards,
    PenciDesign.


  •  4
    simonsitto999 replied

    Tbe demo shop products I need is Soledad General Shop  Demo

    See attached 

    Thanks

    Attached files:  Soledad – Multipurpose, Newspaper, Blog & WooComme.png

  •  2,280
    PenciDesign replied

    Hi,

    Please download the zip file, extract then imports the .csv file into your site.

    Regards,
    PenciDesign.


    Attached files:  soledad_shop.zip

  •  4
    simonsitto999 replied

    got an error message when import csv file

    please see attached 

    regards,

    Attached files:  Product Import ‹ woocommerce-952551-3407042.cloudw.png

  •  2,280
    PenciDesign replied

    Hi,

    Please read carefully my comment, please extract the attachment file, and upload the CSV.

    Please DON'T upload the ZIP file.

    Regards,
    PenciDesign.


  •  4
    simonsitto999 replied

    Of course I extracted the csv file. 

    see attached

    Attached files:  Product Import ‹ woocommerce-952551-3407042.cloudwaysapps.com — WordPress.png

  •  2,280
    PenciDesign replied

    Hi,

    The problem is that your WordPress doesn't allow uploading the custom file type.

    Please install the File Upload Types by WPForms plugin here: https://wordpress.org/plugins/file-upload-types/

    Regards,
    PenciDesign.

  •  4
    simonsitto999 replied

    I installed the plugin. Same problem.

    How do I add csv file type to the plugin?


  •  2,280
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.

  •   simonsitto999 replied privately
  •  2,280
    PenciDesign replied

    Hi,

    I've fixed the upload issue by adding the following content to the wp-config.php file:

    define('ALLOW_UNFILTERED_UPLOADS', true);

    PenciDesign,
    Best Regards.


  •  4
    simonsitto999 replied

    I started importing the demo products csv. 

    It always get stuck while uploading products

    I use tools->woocommerce import

    see attached.

    Only some products are imported.


    Attached files:  Product Import ‹ woocommerce-952551-3407042.cloudw.png

  •  2,280
    PenciDesign replied

    Hi,

    Please re-send me the admin password.

    I need to check your server information and send you a quick solution.

    PenciDesign,
    Best Regards.


  •   simonsitto999 replied privately
  •  2,280
    PenciDesign replied

    Hi,

    I can't be logged in because of the wrong password.

    PenciDesign,
    Best Regards.


  •   simonsitto999 replied privately
  •  2,280
    PenciDesign replied

    Hi,

    I've imported the demo content without any issues, here is a screenshot:

    TxakFD1.png

    PenciDesign,
    Best Regards.


  •  4
    simonsitto999 replied

    168 products skipped!!!!

    I only got 21 products in my woocommerce ???

    It is not successful.

    It did not import 168 products!!!



  •  2,280
    PenciDesign replied

    Hi,

    168 products have already been imported on your site, so it will be skipped.

    You should check it on the product trash/bin section.

    PenciDesign,
    Best Regards.


  •  4
    simonsitto999 replied

    WHERE IS THE TRASH BIN ??

    I DON'T SEE IT ON MY PRODUCTS SCREEN

    SEE ATTACHED

    Attached files:  Products ‹ woocommerce-952551-3407042.cloudwaysapp.png

  •  2,280
    PenciDesign replied

    Hi,

    The WooCommerce import will ignore the product that contain the same product slug/title/SKU in the current products listing.

    If you want to import from the beginning, please delete all the current products, then start to import progress again.

    Regards,
    PenciDesign.


  •   simonsitto999 replied privately