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  Public Ticket #3353889
Images lazy load error
Closed

Comments

  •  1
    drmrgood started the conversation
    April 21, 2023 at 4:13pm

    Hi!

    I have a problem with images on some links on my website - for example here: https://cracklingsound.com/speakers-reviews/ .

    When I look through inspect feature in the browser I get this code in the attachment.

    Can you help me here?

    Attached files:  2023-04-21 18_12_33-Speakers Reviews - Crackling Sound.jpg

  •  2,610
    PenciDesign replied
    April 21, 2023 at 4:37pm

    Hi,

    I've checked your page, and all the images showing correctly without any issues.

    Please clear all the browser cache and check again.

    PenciDesign,
    Best Regards.


  •  1
    drmrgood replied
    April 24, 2023 at 6:20am

    Some images on my website showed this in the code:


    <img class="attachment-penci-full-thumb size-penci-full-thumb
    penci-lazy wp-post-image lazyloaded error" width="1170" height="731"
    src="https://cracklingsound.com/wp-content/uploads/2023/04/dynaudio-emit-20-featured-1170x731.jpg"
    alt="Dynaudio Emit 20 Review" title="dynaudio-emit-20-featured"
    data-src="https://cracklingsound.com/wp-content/uploads/2023/04/dynaudio-emit-20-featured-1170x731.jpg"
    data-ll-status="error">

    The image is broken whenever the image has 'lazyloaded error' and 'data-ll-status="error"' in the code.

    When I disable "Penci Shortcodes & Performance Plugin" the problem resolves and all images load perfectly.

    So the problem is in your plugin.

    I expect you to fix this as soon as possible.

  •  2,610
    PenciDesign replied
    April 24, 2023 at 6:26am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    PenciDesign,
    Best Regards.



  •  1
    drmrgood replied
    May 18, 2023 at 12:11pm

    I have this problem again but this time on the homepage. I don't know how is this possible since I don't have Penci Shortcodes & Performance plugin installed.

    I send my wp-admin credentials in a private reply.

  •   drmrgood replied privately
  •  2,610
    PenciDesign replied
    May 18, 2023 at 12:18pm

    Hi,

    The browser shows an error because the image on this tag doesn't exist.

    You can turn off the lazyload features completely by going to Appearance → Customize → Speed Optimization → General & Lazyload.

    Regards,
    PenciDesign.


  •  1
    drmrgood replied
    May 18, 2023 at 12:49pm

    Thanks! I uploaded the featured image again with a different name and now it shows.