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  Public Ticket #3354689
Cannot Activate License
Closed

Comments

  •   gomelanesians started the conversation
  •  2,577
    PenciDesign replied
    April 23, 2023 at 3:11pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    PenciDesign,
    Best Regards.



  •   gomelanesians replied privately
  •  2,577
    PenciDesign replied
    April 23, 2023 at 4:25pm

    Hi,

    I've checked your site, the problem is that your site doesn't enable the SSL, so the activation progress can't work properly.

    Please install the Really Simple SSL plugin and try to activate it again: https://wordpress.org/plugins/really-simple-ssl/

    PenciDesign,
    Best Regards.


  •   gomelanesians replied privately
  • gomelanesians replied
    April 23, 2023 at 11:26pm

    Hello, now i found. my domain uses https://

    but in fact it was due to firewall in my web server/ cpanel. thanks it is solved.

  • gomelanesians replied
    May 27, 2023 at 11:09am

    Hello, I have changed my server and consequently I have moved my installation from previously under papuapost.com/mukak/ changed to papuapost.com/lanore

    So can you please move the license to this new subfolder.. If not, please DEREGISTER the license for folder /mukak


    Thanks

  •  2,577
    PenciDesign replied
    May 27, 2023 at 2:53pm

    Hi,

    Just enter the license code to the new domain, PenNews theme will auto-deregister and activate on the new domain.

    Regards,
    PenciDesign.


  •   gomelanesians replied privately
  •   PenciDesign replied privately
  •   gomelanesians replied privately
  •   gomelanesians replied privately
  •  2,577
    PenciDesign replied
    August 10, 2023 at 3:54pm

    Hi,

    I've activated your site.

    Please check.

    Regards,
    PenciDesign.


  •   gomelanesians replied privately