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  Public Ticket #3364559
Soledad - Multi-Concept Blog/Magazine WP Theme
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Comments

  • Ngoc Tran started the conversation
    May 7, 2023 at 9:34am

    Hi there

    I just already bought Soledad on Themeforest.net for some hours and I have already imported a demo. But now I would like to change an other theme. I have deleted that old demo and import a new other demo. Result is: https://ngoctrantravelblog.com

    Perhap body is changed but home is old demo. And when I install Wordpress, I had install a free theme in some steps install Wordpress. Please help me, How can I check I had setup right? Many thanks

  •  2,610
    PenciDesign replied
    May 7, 2023 at 10:16am

    Hi,

    The problem is that the page builder you've installed has overwritten all the Soledad template files.

    Please try to disable all the Page Builder plugins and check again.

    Regards,
    PenciDesign.


  • Ngoc Tran replied
    May 7, 2023 at 1:57pm

    Sorry, I can't fix it 

    Here is my theme I want to install: https://soledad.pencidesign.net/soledad-travel-blog3/

    But here is my theme I had install: https://ngoctrantravelblog.com

     And I have already unstall some plugins which is disable all the Page Builder plugins, so perhap the soledad theme I installed first was existed and has overwritten on the soledad I install after. 

    How can I fix it please ? 


  •  2,610
    PenciDesign replied
    May 7, 2023 at 2:15pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   Ngoc Tran replied privately
  •  2,610
    PenciDesign replied
    May 7, 2023 at 4:24pm

    Hi,

    Which demo you've installed before? Your site already displays the default template design of the Soledad.

    Regards,
    PenciDesign.


  • Ngoc Tran replied
    May 7, 2023 at 5:05pm

    the default template design of the Soledad ? 
    I thinks it is: Soledad travel as file attach. 

    Attached files:  4A525262-ED2F-40DD-B3BA-7F3BD03DC2DE.png

  •  2,610
    PenciDesign replied
    May 7, 2023 at 5:41pm

    Hi,

    I've config the demo style for your site.

    Please check.

    Regards,
    PenciDesign.