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  Public Ticket #3371903
Mobile Sidebar
Closed

Comments

  • reanusbig started the conversation

    Big Problem in Mobile Sidebar

    I click on 'Hamburger Menu', open the 'Mobile Sidebar' and enter a search term where it says 'Type and hit enter...':

    "Ajax Live Search" starts and the related posts are shown based on the search key.

    Now if I delete the search term entered where it says "Type and hit enter..." and tap on any empty part of the "Mobile Sidebar": 
    "Ajax Live Search" stops and I can access the menu in the "Mobile Sidebar".

    All right as it should be, but the menu doesn't work, the links don't start and the sub-menus don't open either.

    P.S.:
    The problem occurs even if I do not delete the search term and tap directly on any empty part of the "Mobile Sidebar".

    See snapshots 01 to 03

  • reanusbig replied

    The snapshots:

  • reanusbig replied

    The correct snapshots:

    Attached files:  01.png
      02.png
      03.png

  •  2,279
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   reanusbig replied privately
  •  2,279
    PenciDesign replied

    Hi,

    I've fixed this issue by turning off the W3T Minify Javascript options.

    Please clear all the caches and check again.

    If the problem still persists on your devices, please send me the recorder video.

    Regards,
    PenciDesign.


  • reanusbig replied

    The video from my phone in attachment.

    I also have the problem on Chrome, Firefox and Opera on Desktop PC in mobile mode, after clearing all cache.

    Attached files:  Menu Mobile Sidebar.mp4

  •  2,279
    PenciDesign replied

    Hi,

    Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

    .search-results-wrapper .penci-dropdown-results {
        visibility: hidden;
    }
    .search-results-wrapper .penci-dropdown-results.penci-opened {
        visibility: visible;
    }

    Regards,
    PenciDesign.


  • reanusbig replied

    Thank you.