Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3373500
Problem with loading the page - it crashes
Closed

Comments

  • hall3008 started the conversation

    Hello, I have a big problem reading the page. I've been using your PenNews template for several years now, and when Pennews - Version 6.6.5 came out, I've had a problem ever since. Namely, on some computers it happens that the page falls apart. See an example in attachment. Can you help me with any suggestion on how to solve this? See in the attachment what happens on the page .I would like to note that sometimes the page is displayed fine and sometimes it throws out these lines as if the template does not exist? He would also add that the problem (bug) happens the same on the desktop version and on the mobile version.

    I also noticed that I have to refresh the pages several times, sometimes up to 10 times and then it's ok. I've tried clearing the cache and changing the browser and it's always the same thing

    I bought several of your licenses for that template and this is where I'm having this problem?

    Attached files:  Naslovnica - TV Nasice.com.png

  •  2,577
    PenciDesign replied

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.