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  Public Ticket #3376765
.soledad popular posts
Closed

Comments

  •  1
    senses started the conversation
    May 23, 2023 at 12:10pm

    We have encountered an issue where, despite deselecting certain categories, posts exclusively belonging to these categories continue to appear in the popular posts section. 

    Is this a known bug, and what would be the recommended course of action to address it?

  •  2,610
    PenciDesign replied
    May 23, 2023 at 2:30pm

    Hi,

    Please send me the screenshot of this case.

    Regards,
    PenciDesign.


  •   senses replied privately
  •  2,610
    PenciDesign replied
    May 24, 2023 at 1:47am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   senses replied privately
  •  2,610
    PenciDesign replied
    May 24, 2023 at 5:11pm

    Hi,

    This is a problem with the widget cache content, I've deleted and re-add it again.

    Here is the latest screenshot:

    E0TXSoW.png

    Regards,
    PenciDesign.


  •  1
    senses replied
    May 24, 2023 at 8:15pm

    great. How do I clear the widget cache if this happens again?

  •  2,610
    PenciDesign replied
    May 25, 2023 at 1:46am

    Hi,

    You can delete this widget and re-added it again OR install the Clear Cache for Me plugin here: https://wordpress.org/plugins/clear-cache-for-widgets/

    Regards,
    PenciDesign.