Hi, although the token is active and although I am connected to my instagram, the insta footer always stops showing the feed... it is super annoying trying to connect it every other day. Now I reconnected gain and again, but still no images! CAn you help me out with this bug? It says connected but nothing happens
Instagram has recently made changes to their API and access token requirements. Please be patient as our team works on checking and updating the necessary changes. We will provide an update as soon as possible.
Hi, although the token is active and although I am connected to my instagram, the insta footer always stops showing the feed... it is super annoying trying to connect it every other day. Now I reconnected gain and again, but still no images! CAn you help me out with this bug? It says connected but nothing happens
Hi,
Please try to go to Appearance > Widgets > on the "Footer Instagram" sidebar, remove the Instagram widget inside it.
After that, drag & drop "Soledad Instagram Feed" widget again to "Footer Instagram" and re-config it - then check it again.
Best Regards,
PenciDesign
Sorry, but I already use this - not working anyway:
Hi,
Instagram has recently made changes to their API and access token requirements. Please be patient as our team works on checking and updating the necessary changes. We will provide an update as soon as possible.
Regards,
PenciDesign.
Thank you
How will we be informed when there is a solution to this Instagram issue?
Hi,
Please Re-update the theme by doing follow the steps below to fix the Insgram issue:
1. Edit the code like in the image below:
2. In Appearance > Themes > click the update now button to re-update the theme.
Regards,
PenciDesign.
Thank you.. so now only the lower version is working with the Insta footer?
Hi,
No. This action will force Soledad to get the newest files on the ThemeForest to your site.
Regards,
PenciDesign.
Perfect! Now it works fine - thank you so much!