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  Public Ticket #3382130
Can't edit header
Closed

Comments

  • inklusion started the conversation
    May 30, 2023 at 9:07pm

    After moving the site to the final domain, I can no longer edit the header using the Header Builder

    I get a 404 error.

  •  2,541
    PenciDesign replied
    May 31, 2023 at 1:31am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   inklusion replied privately
  •  2,541
    PenciDesign replied
    June 1, 2023 at 2:09am

    Hi,

    I can't debug your issue with just a short message. There are several issues that need to be checked before I can provide you with a final solution. It is recommended that you set up a staging site for development and issue testing purposes.

    Regards,
    PenciDesign.


  •   inklusion replied privately
  •  2,541
    PenciDesign replied
    June 14, 2023 at 3:10am

    Hi,

    I've fixed the header builder issue. The problem is that one of your installed plugins has overwritten the header content.

    Please check.

    Regards,
    PenciDesign.

  • inklusion replied
    July 31, 2023 at 10:21am

    Can you elaborate? I have to do the same for the production site.

  •  2,541
    PenciDesign replied
    July 31, 2023 at 10:45am

    Hi,

    Please try to disable the theme builder on Elementor and all other plugins then check again.

    Regards,
    PenciDesign.