Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay
  Public Ticket #3384598
popup settings
Closed

Comments

  • draxtus started the conversation
    June 2, 2023 at 9:59pm

    How can I configure the popup appears, for example, a maximum of 3 times to the same user per day?

  •  2,878
    PenciDesign replied
    June 3, 2023 at 1:49am

    Hi,

    Unfortunately, the current version of the Soledad doesn't support this feature.

    We'll consider adding this in the future theme update.

    Regards,
    PenciDesign.


  • draxtus replied
    June 3, 2023 at 1:53am
    It would be very good for when they update it, please. And is it possible to do it by code or another way now?
  •  2,878
    PenciDesign replied
    June 3, 2023 at 4:54am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you customize it.

    Regards,
    PenciDesign.



  •   draxtus replied privately
  •  2,878
    PenciDesign replied
    June 4, 2023 at 4:25am

    Hi,

    Please set the account you've sent as an administrator.

    Regards,
    PenciDesign.


  •   draxtus replied privately
  •  2,878
    PenciDesign replied
    June 5, 2023 at 1:56am

    Hi,

    Please also enable the theme file editor or send me the FTP account, I need to modify and upload some updated files to your site.

    Regards,
    PenciDesign.


  •   draxtus replied privately
  •  2,878
    PenciDesign replied
    June 5, 2023 at 5:50am

    Hi,

    I still can't edit the theme files. All files were locked:

    oOoIjOS.png

    Regards,
    PenciDesign.


  •   draxtus replied privately
  •  2,878
    PenciDesign replied
    June 6, 2023 at 5:16am

    Hi,

    Please download the attachment file and then upload it to:

    wp-content/themes/soledad/js/penci-popup.js

    Regards,
    PenciDesign.


  • draxtus replied
    June 6, 2023 at 12:50pm

    Thanks, I replaced it. How set the new option?

    I see the same as before.

    Greetings

  • draxtus replied
    June 6, 2023 at 12:55pm

    And another question, hoy works this option?

    (popup version)


  •  2,878
    PenciDesign replied
    June 6, 2023 at 1:51pm

    Hi,

    1. The file I sent will turn off the popup after 3 times for each user,

    2. The custom code I've added also ignores this option, it always turns off the popup after 3 times,

    3. I think you should the 3rd party popup plugin listing on this page: https://wordpress.org/plugins/search/popup/

    Regards,
    PenciDesign.


  • draxtus replied
    June 6, 2023 at 2:06pm

    Ok, thanks, this option its ok?, because don´t see 3 times de popup.Replace the file, and the setup is this.

  •  2,878
    PenciDesign replied
    June 6, 2023 at 2:06pm

    Hi,

    Have you cleared all the browser cache?

    Regards,
    PenciDesign.


  • draxtus replied
    June 6, 2023 at 2:09pm

    Yes,  many browsers, do you works?

    Greetings

  • draxtus replied
    June 6, 2023 at 5:34pm

    I see the cookie, but don´t count, press f5 many times.

  • draxtus replied
    June 6, 2023 at 11:48pm

    Sorry, but I think when yo press the "x" and close, never show the popup again. I think this is a problem.

    Please help me.

    Thanks

  •  2,878
    PenciDesign replied
    June 7, 2023 at 2:41am

    Hi,

    Please download and re-update the file in the attachment.

    Regards,
    PenciDesign.


  •   draxtus replied privately
  •  2,878
    PenciDesign replied
    June 7, 2023 at 7:54am

    Hi,

    I've checked your site, you've config the one-time popup showing method so the popup counter doesn't work.

    Please check it again.

    Regards,
    PenciDesign.


  •   draxtus replied privately
  •  2,878
    PenciDesign replied
    June 7, 2023 at 5:31pm

    Hi,

    In this case, you only need to change the "if(count>3)" to "if(count>2)"

    Regards,
    PenciDesign.


  • draxtus replied
    June 7, 2023 at 11:23pm

    Thanks.