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  Public Ticket #3398258
showing error : purchase code invalid
Closed

Comments

  • Ankush started the conversation
    June 22, 2023 at 10:13am

    I have purchased couple of licenses so that I can use it on my 2 websites.

    one started working but the other one is showing "INVALID CODE" 

    I used both the codes properly & differently. 

  •  2,278
    PenciDesign replied
    June 22, 2023 at 11:22am

    Hi,

    Please send me the purchase code and site URL you need to activate.

    Regards,
    PenciDesign.

  •   Ankush replied privately
  •  2,278
    PenciDesign replied
    June 22, 2023 at 12:09pm

    Hi,

    I've activated your site.

    Please check.

    Regards,
    PenciDesign.


  • Ankush replied
    June 22, 2023 at 12:11pm

    thanks

    its working now

  • kokiwie replied
    October 22, 2023 at 9:58am

    Hi, I am having a similar issue. I am also about to upload my website to new domain as my brand has changed, so I want to transfer the theme to the new domain. It will be the same website but it will have a different URL, can you please help with this. I will still be using the theme for only 1 website.

  •  2,278
    PenciDesign replied
    October 22, 2023 at 10:07am

    Hi @kokiwie,

    Please create a new private ticket with your site information.

    I'll check and help you activate it.

    Regards,
    PenciDesign.