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  Public Ticket #3399602
Just Purchased MISSING Files
Closed

Comments

  • medge1 started the conversation
    June 23, 2023 at 9:08pm

    I just purchased this. It is MISSING files, style.css stylesheet. I tried installing wordpress only files and then all files & documentation both times I recieved the same error. Please send full theme with all files so I can upload it and use the theme.

    Upload Your Theme

    themeforest-Hy2T9gWC-soledad-multiconcept-blogmagazine-wp-theme.zip

    Installing theme from uploaded file: themeforest-Hy2T9gWC-soledad-multiconcept-blogmagazine-wp-theme.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.


  •  2,880
    PenciDesign replied
    June 24, 2023 at 4:23am

    Hi,

    You've uploaded the wrong file, please follow the instruction at this link: https://help.market.envato.com/hc/en-us/articles/202821510

    Regards,
    PenciDesign.