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  Public Ticket #3399720
ELEMENTOR NOT WORKING
Closed

Comments

  • BP1989 started the conversation
    June 24, 2023 at 4:56am

    HELLO,

    MY ELEMENTOR IS NOT WORKING FOR MY NEW PURCHASE OF SOLEDAD - LET ME KNOW WHAT TO DO - THE PAGE IS NOT LOADING - CAN U PLS FIX THIS QUICK - LET ME KNOW WHERE TO POST MY LOGIN CREDENTIALS

  •  2,485
    PenciDesign replied
    June 24, 2023 at 7:13am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.


  •   BP1989 replied privately
  •  2,485
    PenciDesign replied
    June 25, 2023 at 8:04am

    Hi,

    I fixed the Elementor loading issue by turning off some option that is not compatible with the Soledad at the dashboard → Elementor → Settings → Features.

    Regards,
    PenciDesign.