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  Public Ticket #3403712
Customized Fonts Missing
Closed

Comments

  • lifeisfullofgoodies started the conversation
    June 29, 2023 at 4:50pm

    Hi there,

    I try to get my HP to a higher SEO etc ranking and approached this issue. 

    In soledad child theme I put in custom fonts ages ago and uploaded these fonts to dedicated folders in my wp-content folder.(attachment) Due to whatever reason these *.woff files are vanished causing a massive delay e.g. via GT Metrix tests as they cant be loaded.

    Latest Performance Report for: http://lifeisfullofgoodies.com/ | GTmetrix

    I tried to find these specific fonts online to add them in the specific folders but couldnt find them.  

    In WPRocket I deleted the preload fonts entries pointing at these fonts. 

    Any idea what to do to solve this issue please?

    Cheers Timm


    Attached files:  missing fonts soledad.jpg

  •  2,610
    PenciDesign replied
    June 30, 2023 at 1:58am

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.


  •   lifeisfullofgoodies replied privately
  •  2,610
    PenciDesign replied
    July 6, 2023 at 12:29pm

    Hi,

    In this case, I will need some time to investigate and prepare a report. I will send it to you as soon as possible.

    Regards,
    PenciDesign.


  • lifeisfullofgoodies replied
    July 7, 2023 at 10:32am

    Any help needed from my side?

  •  2,610
    PenciDesign replied
    July 7, 2023 at 12:13pm

    Hi,

    I still checking your site. Please keep waiting.

    Regards,
    PenciDesign.