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  Public Ticket #3407573
Customize is not working
Closed

Comments

  • pabloliquidar started the conversation
    July 5, 2023 at 2:44pm

    Hey. After theme installation and importing demo “iOS tips” customizer is not working for me. It is just not loading. Here is a screenshot: https://imgur.com/a/M9ZKobf I have waited few minutes but without any results. Should I wait for update of theme or something? Thanks


    PS. If I delete imported demo via demo importer plugin, then everything works fine in customizer

  •  2,485
    PenciDesign replied
    July 5, 2023 at 2:50pm

    Hi,

    For this case, please send me your WordPress admin account in a PRIVATE reply.
    I'll log in and try to help you check this problem.

    Regards,
    PenciDesign.



  •   pabloliquidar replied privately
  •  2,485
    PenciDesign replied
    July 5, 2023 at 2:56pm

    Hi,

    Please also send me your site URL.

    Regards,
    PenciDesign.


  •   pabloliquidar replied privately
  •  2,485
    PenciDesign replied
    July 5, 2023 at 4:45pm

    Hi,

    I've fixed the customizer loading issue by re-install the WordPress core files.

    Please check.

    Regards,
    PenciDesign.


  • pabloliquidar replied
    July 5, 2023 at 4:53pm

    Thank you very much! It is working now :)