I've recently had fandom/wiki style info cards put onto my site by a developer so I'm not sure if it's that that's clashing but my hamburger menu isn't working. I'm not willing to get rid of the info cards because it took me ages to get what I want. So if they are the issue don't delete them from the site.
I have checked your site, and the reason the hamburger menu is not working is that you have enabled JS optimization in the WP-Rocket plugin. However, this plugin has compressed the JS code with a syntax error, resulting in incorrect functioning of various theme features.
To resolve this, please disable the JS optimization option and check again. If you want to improve page speed optimization, I recommend using our plugin by following the instructions provided in the documentation at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization
I've checked your site again, the problem is that you've modified the main.js file, and you've added the comment to the sticky sidebar code block, so all the code below this code block not working.
Please restore this file to the original Soledad theme and check again.
Please ask your developer to uncomment all the code in the main.js theme file. If you do not fully understand how it works, please avoid making any code edits.
I just paid for extra support after you told me you could fix the issue and you've done absolutely nothing. I'd have been better off getting a plugin that provides a hamburger menu than paying for your useless support.
You can easily resolve this issue by downloading the latest theme file from ThemeForest and uploading it to your site again.
Regarding the additional code added to the main.js file by your developer, I'm unsure of the reasons behind it. I suggest reaching out to your developer and requesting them to make the necessary modifications once more.
I've recently had fandom/wiki style info cards put onto my site by a developer so I'm not sure if it's that that's clashing but my hamburger menu isn't working. I'm not willing to get rid of the info cards because it took me ages to get what I want. So if they are the issue don't delete them from the site.
Thanks
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
Hi,
I have checked your site, and the reason the hamburger menu is not working is that you have enabled JS optimization in the WP-Rocket plugin. However, this plugin has compressed the JS code with a syntax error, resulting in incorrect functioning of various theme features.
To resolve this, please disable the JS optimization option and check again. If you want to improve page speed optimization, I recommend using our plugin by following the instructions provided in the documentation at this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization
Regards,
PenciDesign.
I've done this but it's still not working.
I've deactivated the whole plugin and cleared my browser cache. It's still not working.
Hi,
I've checked your site again, the problem is that you've modified the main.js file, and you've added the comment to the sticky sidebar code block, so all the code below this code block not working.
Please restore this file to the original Soledad theme and check again.
Regards,
PenciDesign.
is this to do with the infocard I mentioned that you can find on this page? https://www.everything-geek.com/incredible-hulk-vol-1-180/
Hi
This is not relevant to the infocard. Please revert all the changes you made to the main.js file and check again.
Regards,
PenciDesign.
I didn't make any changes. The developer may have made those changes to make the info card stay in place.
Hi,
Please ask your developer to uncomment all the code in the main.js theme file. If you do not fully understand how it works, please avoid making any code edits.
Regards,
PenciDesign.
I just paid for extra support after you told me you could fix the issue and you've done absolutely nothing. I'd have been better off getting a plugin that provides a hamburger menu than paying for your useless support.
Hi,
You can easily resolve this issue by downloading the latest theme file from ThemeForest and uploading it to your site again.
Regarding the additional code added to the main.js file by your developer, I'm unsure of the reasons behind it. I suggest reaching out to your developer and requesting them to make the necessary modifications once more.
Regards,
PenciDesign.
There is no latest theme file. It's only got version 1.0
Hi,
You might be currently using a child theme, as the latest version is 8.4.2.
Regards,
PenciDesign.